Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Junior Specialist with German
Workplace: Warszawa
Nr Ref.: 00391174
Do you want to make an impact in the world around you? Join Accenture team in Warsaw (Annopol) for customer service adventure! We are inviting you to become a part of an interesting project in business services sector – one of the most rapidly developing modern industries. In Warsaw, the capital of the fastest growing economies in Europe, you will be able to grow, collaborate and innovate every day. What are you waiting for? Experience your Accenture Adventure and boost start of your professional career with one of the most recognized brands in the world!
Key responsibilities:
- Regularly reflecting the status of disputes and/or collection activities
- Managing escalations and leads negotiations with critical customers
- Supporting our clients on a daily basis
- Cooperating with other Departments
Qualifications:
- Good English and fluent German
- Accounting, Finance or any Business interest is nice to have
- Ability to work analytically within a problem-solving environment
- Excellent communication and interpersonal skills
- Strong organizational, multi-tasking and time-management skills
- Excel or SAP knowledge is nice to have
We offer:
- Location: Warsaw Annopol
- The ability to use your knowledge of German and English languages on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
