Ogłoszenie numer: 7850211, from 2023-01-10
Artionis is a premium outsourcing partner for governments worldwide. We are present in 25 countries providing administrative and non-judgmental tasks related to visa, passport, identity management, and other citizen services. Our multicultural and interdisciplinary teams with about 300 employees work together at our 65 offices located across the globe to deliver quality services to our clients, using streamlined processes and state-of-the-art technology.
Officer - Operations
Location: Warszawa, ul. Prosta 69
Job description
- Document scrutiny and collection of applications for visa processing
- Handle customer / applicant queries personally or via email, telephone
- Handle cash and bank related transactions if assigned and ensure 100% accuracy
- Record & maintain all application data.
- Ensure accurate & timely data entry into the system with zero errors.
- Ensure all administration and logistics of passport delivery to consulate / applicant / logistic company etc.
- Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants / customers.
Requirements
- Native Russian Speaking
- Good command of Polish and English
- Very Good knowledge of computer skills
- Adaptability and presence of mind to handle customer queries and complaints
Please add the following clause: I agree to the processing of my personal data for the needs necessary in the recruitment process.