Ogłoszenie numer: 85676, z dnia 2010-02-16
Alchemic Dream Inc
Alchemic Dream Inc. is a premium provider of services to casual games, MMOG's and virtual worlds developers.
Our services range from localization to customer support, community management and social networking.
Game Master
Miejsce pracy: Kanada, At Home
Opis stanowiska
Alchemic Dream is looking for Game Masters to assist customers with their in-game or technical issues. Game Masters are specialists who offer support to our customers. Their main role is to provide assistance and guidance to players through a typed-chat client, in-game customer support, as well as email-based customer support. The ideal candidate is an experienced customer service representative who is very organized, with excellent communication and customer service skills. MMORPG experience is a plus. This position is a work at home with a permanent job contract.Wymagania
Scope- Handle customer support queries via email, live chat and knowledge base
- Run in-depth investigations on complex customer-related issues
- Provide daily feedbacks and suggestions Requirements
- Excellent written communication skills
- Good OS and computer technical skills
- A strong motivation and high level of commitment
- Fluent in English
- Autonomy and good time management skills
- Broadband internet connection and a good computer (able to run new MMOGs) Pluses
- Fluent in German, or French, or Spanish, or Italian
- Previous customer support experiences
- Schedule flexibility
Oferujemy
- game access, trainings, communication tools.
Wynagrodzenie
Od 1500 do 3000 PLN
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
