Agencja zatrudnienia (nr licencji 812)
Currently we are looking for:
Operations Manager - Risk Management & Fraud Department
Responsibilities:
- Leading a team of front line managers and an overall operations team of between 75 and 150 heads once fully matured.
- Ensuring high quality and high volume productivity within the jobholder’s organizational units.
- Building management depth by providing guidance and mentorship to all levels of leadership within your organizational units
- Developing employees and their skill sets
- Managing and create where required and maintain clear metrics on our investigation handling volumes, performance, and decision quality.
- Analyse the key levers of the business to identify and reduce bad debt, claims, counterfeit trends and proactively take action to eliminate root cause defects
- Min. 5 years managing an operation of similar size.
- Fluent English
- Proven evidence of success in operational management, operational enhancement and operational change.
- Proven operational experience across the domain of Risk Management & Fraud
- Attractive work in Prague, Czech republic
- Benefits and relocation package
- International enviroment