SDA Italian/Spanish + German/English
Nr ref.: JO-1510-319252_2
Responsibilities:
- Provides support in solving of authorization problems
- Accepts and immediately starts to process, solve or forward SW/HW and telephony problems
- Analyses requests and problems and develops solution suggestions
- Accepts and supports SW and HW orders
- Gives advice in order to achieve an efficient IT operation
- Accepts incoming information and makes sure that it is correctly recorded andis immediately processed forwarded according to the internal processes.
- Complies with the Data Protection Act and the current bank rules and instructions.
What we require:
- A good command of languages (Dutch+English), written and spoken, any other language is a plus
- Experience in working with customers or in an international environment is an advantage
- IT experience or IT degree is an advantage
- Reliable, open, communicative personality
- Customer orientated, a good listener and asks competent and well directed questions
· FRESH GRADUATES ARE ALSO WELCOME!
What we offer:
- Open, international and multicultural environment
- Opportunity to be part of a rapidly expanding organization
- IT Academy courses, professional development and career path
- Competitive salary and cafeteria benefits
