Senior Business Optimization Consultant

About this opportunity 

We are hiring a Senior Business Optimization Consultant (POC)/Management Consultant who will be responsible for driving incremental sales, market share and customer loyalty through a consultative sales and support approach within dental/orthodontic practices.

In this role, you will… 

Be responsible for analyzing the Orthodontic side of the business and finding opportunities for improvement to the overall business. You will work cross-functionally to create strategic initiatives within a practice to help the business grow and scale amid changing market dynamics. You will work with their respective Sales Team to implement Invisalign in targeted accounts and position Align as a complete, innovative solution for their Orthodontic and Digital Impression needs. You will also own the strategic partnership and the development of strategic initiatives.

Your focus area in an Orthodontic practice will include; maximizing top-line revenue growth, optimizing resources and efficiency, development of systems and processes, increasing profitability and further developing office culture to drive practice growth.

Key Responsibilities Include:

• Business Optimization– With the support of a data analyst you will perform and deliver deep analyses of practices and customer behaviors to identify opportunities for improvement, growth, and scale. You will be responsible for leading the change management in the practice. Areas of analysis include but are not limited to; cash flow, KPIs, profitability, operational efficiency, customer experience, and marketing and referral programs. These assessments and associated recommendations address all aspects of the Orthodontic organization, including culture, people, process, technology and performance metrics. Willingness to challenge SOPs (Standard operation procedures) and the current business model will be critical to success.
• Builds High-Level Strategic Customer Relationships:
  • You will build customer loyalty and multiple relationships within the highest levels of key functional areas in customer organizations
  • Identify strategic business opportunities within Practices
  • Establish effective relationships with key customer representatives and employees externally and internally; put a high priority on both customer and Company interests when making decisions
  • You will lead by example and responds quickly and competently to customer issues; continually searches for ways to improve competitive advantage.
• Demonstrates Leadership/Collaborates With Others:
  • You will work closely with Business Development Managers as well as the sales and marketing team to develop business agreement proposals, implement those agreements, and develop timely responses to all opportunities.
  • You will provide corporate selling consultation and coaching to field sales managers and territory managers on national accounts when appropriate.
  • You will act as liaison between key customer contacts and other functions in the organization including Marketing, Customer and Clinical Service, Logistics and Commercial groups in order to develop appropriate product support, and pricing; influences and shapes the decisions of upper management; provides compelling rationale for ideas; works toward win/win solutions whenever possible.

Additional responsibilities:

• Build and nurture business relationships with internal and external customers at executive levels by consultative methods.
• Effectively lead and motivate teams with diverse skills and backgrounds. Provide constructive on-the-job feedback/coaching to team members.
• Strong strategic planning and project management skills at the regional and national level.
• Pro-active, high-performance and results orientation.
• Work with integrity.
• Participate in proactive team efforts to achieve departmental and company goals.

In this role, you'll need ...

• A successful track-record of business consulting, working cross-functionally and effectively leading and training people.
• Ability to handle numerous projects and partners simultaneously.
• Able to work independently and make accurate, educated decisions.
• Proactive problem-solving skills with strong attention to detail.
• Excellent written and communication skills.
• 5+ years of consulting experience
• LEAN or Six Sigma certified a plus
• Excellent presentations and communications at E-and C-level
• Fluency in English
• Fluency in Polish
• Willing to travel up to 60-70%, occasional weekends

Sound like a good fit?  

Great! Click the "apply" button to let us know you are interested. Not the right fit? Don’t worry,?Align?is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network. 

About Align 

Align Technology is a publicly traded medical device company that is?transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and?OrthoCAD?digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials. 

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the?things?employees say make Align Technology a great place to work. 

Align Technology is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We also respect your privacy.