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Support Engineer (OCS / Prepaid Systems / VAS systems)
specjalista junior / mid / senior
35 dni temu
TeamQuest is a Polish, fast growing Company, more than 10 years dealing with complex human resources services, especially in the recruitment of IT specialists.
A Swedish company employing over 500 people, with a local presence in more than 40 locations. They have a platform in the cloud that supports different channels n a huge amount per year. They are proud that they can cooperate with the largest and most demanding clients in the world, including some of the largest US technology companies as well as mobile operators around the world. The company is rapidly growing. Their success depends on the talent and motivation of employees, and the loyalty of customers is based on trust. Their clients all over the world rely on their technology to engage and delight their clients. The architecture is adapted to the client's needs. Their clients appreciate the tools and technologies that they provide to create richer messages, with images and videos, to transform notifications into conversations. Due to the continuous development of the company, they are looking for the following people to their team:
Support Engineer (OCS / Prepaid Systems / VAS systems)
CITY Stockholm
Ref. number: 42330#21060017
  • Provide qualified support to the specific Operator you are working with
  • Maintain a relationship with the Operator so that they are satisfied with Sinch
  • Coordinate between the Operator and Sinch
  • Support the rest of the support team in other tasks when the workload allows it

This is a technically demanding role where you will support one of our largest customers. Therefore, it places high demands on your technical competence. Since you will build relationships and strengthen our ties with operators, we see that you are solution- and collaboration-oriented, find it easy to build strong relationship and convincing.

  • 5 years of experience in telecom industry
  • Solid technical Telecom experience
  • Experience of Unix / Linux based systems
  • Worked in OCS / Prepaid Systems or VAS systems (eg SMSC, MMSC, USSD, WAP GW, IVR, Voice Mail, Collect Call etc.)
  • Experience of IP networks, Diameter, Sigtran / SS7
  • Fluency in English

Additional advantages:

  • Fluent in Swedish
We offer:
  • Attractive salary
  • Cooperation based on B2B with paid leave (25 days)
  • Opportunity to cooperate on the basis of a contract of employment
  • Work in the center of Warsaw in an office covering about 280 m2, which is a space for 25 employees
  • An office with a space to relax, including a sofa and darts
  • Car and bicycle parking
  • Morning office snacks
  • A sports budget to use during the year
  • Work with an international team
  • Occasional remote work
  • Integration excursions, including family events
  • On Thursdays, the appointed time for coffee together
  • On Friday "beer o'clock"
  • Work-life-balance


You will be part of a team of 22, spread globally but with a nice internal spirit. In addition to your immediate team and the specific operator, in this role you will work closely with the Sales, Engineering and Product team.

Normal working hours are weekdays, but the role includes that you participate in a rotating on-call schedule for 24/7 Emergency support a few weeks a year.

In the uploaded materials please add the following clause: "I hereby give consent for my personal data to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2016 No 922). I agree to share my personal information for potential employers. I hereby confirm that the data above is true and consent to the processing and managing my data given to TeamQuest Sp. zo.o. with its seat in Warsaw, zip code 00-814 , Miedziana 3A No 21 for staff recruitment purposes. I furthermore declare herein that I was informed that TeamQuest with its seat in Warsaw, Miedziana 3A 49 No 21 is the Administrator of my data and that my data can be submitted to potential employers and that I have the right to not only access and correct it, but also object to its processing for the above described purpose and its submission to 3rd party companies, as well as insist on the cessation of the processing of my data. The submission of personal data is optional. Simultaneously, I consent to the verification of the documents and information provided by me. We kindly inform you that we will only respond to selected applications.
TeamQuest has been added to the register of entities conducting employment agencies by the Marshal of the Mazowieckie Voivodship under the number 11118.