Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
The Transaction Processing Representative processes transactions for relevant business processes in various systems and tracking tools. He/she demonstrates knowledge of processes and related systems in order to effectively perform their responsibilities. He/she solve problems by precedent and reference detailed instructions and procedural documents, escalating issues and seeking advice when faced with complex issues and problems.
Accounting Officer with Polish
Nr Ref.: 00264645
Job Description:
Value Creator:
- Participate in process improvement initiatives or special projects as assigned
- Execute to standard processes and take recommended actions to achieve metrics
- Achieve process excellence
- Execute continuous process improvement techniques
- Decrease 'cost-to-serve' by execution of cost initiatives
- Ensure internal/external client satisfaction
Business Operator:
- Adhere to standard processes and tools
- Seek first time quality through self audit for accuracy, timeliness and completeness of work
- Demonstrate ability to execute solutions for level-appropriate issues
- Demonstrate continuous improvement in process and service
- Comply with Accenture standards, procedures and policies, as well as regulatory requirements (e.g., regulations related to recoveries of debit balances)
- Engage in issue resolution procedures and follow escalation processes
- Update and maintain various systems/tools per standard process documentation which may include:
- Execute transactions
- With minimal direction, enter data and retrieve information from group specific system
- Audit own data entry for accuracy & make needed corrections
- Conduct data verification
- Respond to various requests for information, as needed. Escalate to supervisor as appropriate
- File, archive and retrieve documents (paper-based and electronic) using filing standards
- Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation
- Respond to information requests by searching, summarizing research results and compiling in requested format
- Executes other tasks as assigned by supervisor
- Deliver client satisfaction through accurate delivery and demonstration of ownership
People Developer:
- May serve as technical and functional resource to other team members
- Actively participate in Community events
- May support/initiate/participate in employee engagement initiatives
- May support in the training/education of new and/or more junior team members on operation procedures & policies
- At least 2 years of experience
- Problem Solving & Escalation Management
- Data Quality
- Customer Interaction Handling
- Metrics & Reporting
- Organization skills, attention to detail and follow through to resolve any outstanding issues
- Time management and administrative skills
- Written and verbal communication skills; manages internal communications and external/client communications with assistance.
- Discretion, professionalism, confidentiality and judgment.
- Computer literacy and working knowledge of Microsoft Office
- Ability to operate office equipment (e.g. fax, photocopier, and phone)
- Fluent or Upper Intermediate English
- Fluent Polish
- Team player with interpersonal skills
-
Relocation to Buharest
- Opportunity to work for the most recognized brands in the world
- Attractive salary
- Online and classroom trainings
- Social benefit packages
- Benefit sport club cards, life insurance, professional photo classes
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Beverages (as coffee, tea) at any time you want
When applying please enclose the below statement:
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.Check out all our job vacancies at our website: www.pracaaccenture.pl
www.facebook.com/AccentureOperationsPoland
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
www.facebook.com/AccentureOperationsPoland