Genpact jest liderem globalizacji usług i technologii oraz pionierem w zakresie zarządzania procesami biznesowymi dla firm na całym świecie. Współpracujemy z ponad 800 klientami wykorzystując inteligentnie skonstruowane procesy, analizy i technologie. Oferujemy szeroką gamę usług branżowych. Należą do nich finanse i rachunkowość, ubezpieczenia i bankowość, zakupy & zarządzanie łańcuchem dostaw, obsługa klienta, aplikacje korporacyjne, zarządzanie infrastrukturą IT, zarządzanie zamówieniami.
Obecnie zarządzamy 4700 procesami w 30 językach, poprzez sieć ponad 70 centrów operacyjnych w 20 krajach.
Współpracujemy z klientami z listy Fortune Global 500 i poza nią, oraz zatrudniamy ponad 77 000 osób w ponad 20 krajach, z kluczowymi biurami w Nowym Jorku, Palo Alto, Londynie i Delhi.
Nasi klienci to firmy w różnych branż, takich jak motoryzacja, bankowość i finanse, ubezpieczenia, produkcja, branża farmaceutyczna, telekomunikacja i logistyka.
Zapewniamy bezproblemowy serwis z naszych globalnych centrów, aby zaspokoić cele biznesowe, kulturowe oraz językowe naszych klientów.
Jesteśmy znani z generowania wpływu. Jeśli chcesz poznać nas lepiej odwiedź nas na www.genpact.com.
Dołącz do nas!
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
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Are you the one we are looking for?
We are inviting applications for the role of Accounts Receivable - Collections – Senior Process Associate with German!
You should have a C1 German and English language levels and have a basic understanding in accounting. The job description holder might work based on the schedule committed with the client (differences may appear at: the start and end hour, break length, bank holidays, work related travelling).
Responsibilities
The purpose of the position is processing of all customers related invoices, credit notes and payments as well as accounts receivable communication with the purpose to accurately settle and timely collect all customer receivables; ensure appropriate reporting on the process performance:
- Booking of Incoming Payments: Bank Statement and Remittance advices.
- Processing credit notes.
- Maintaining customer master data: New customer set up & Changes.
- Handling unapplied cash: Unapplied/unidentified payment investigation & Cash collected at the month end.
- Coordinating query resolution/dispute management: Verbal & Written Communication with client and related departments.
- Handling dunning letters/collection letters: issuing, checking and sending them to the client.
- Reading and learning the operating procedures, contributing to the improvement of it, calling out of all unsolved/unclear issues to the Architect.
- Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition.
- Successfully graduating the training plan dedicated to the position and the tasks;
- Training other team members regarding the daily tasks whenever vital and requested by the manager;
- Updating the working procedures periodically;
Qualifications we seek in you!
- University graduate (economic studies represent an advantage)
- Accounting knowledge – basic level;
- Similar experience in the field;
- Work experience with and ERP system (advantage);
Preferred Qualifications / Skills
- Organized personality with attention to details and customer orientation;
- Ability to handle client on one-on-one basis, via e-mails and calls;
- Energetic, self-motivated with ability to work both independently and as part of a team;
- Accurate, logical problem solver;
- Communicative and ability to learn;
What can we offer?
- Attractive salary;
- Stable job offers - employment contract
- Work in a multicultural and diverse environment with employees from over 30 countries
- Genpact supports professional trainings and great career development opportunities
- Free access to our award-winning learning platform
- Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner