Customer Support Analyst for Polish market

Due to COVID situation we are ready to consider candidates, that would start working from Poland (remotely, from home) and then relocate to Prague / Czech Rep. as soon as the situation allows it (post-covid).

FLEETCOR is one of Forbes 'Global Growth Champions and one of Forbes' World's Most Innovative Companies. We also rank among Fortune's 1000 companies, Fortune's 100 Fastest Growing Companies and much more. We are leading the future of business payments. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. 800K business customers and millions of people in over 80 countries around the world use our solutions for their payments. We provide our customers various fuel payment products, including cards (such as CCS in Czech Rep. Or Travelcard in the Netherlands).

FLEETCOR is looking for new colleagues, whose role will be:

• Providing complete customer service on the passive customer service phone line
• E-mail communication with customers
• Communication with customers from Poland
• Entering of new contracts in the database and updates
• Dealing with requests and complaints of clients

The ideal candidate should meet the following requirements:

• Fluency in Polish
• English at communicative level (necessary for the internal team communication, communication with small amount of English speaking customers)
• Good communication skills, assertiveness
• Independence and thoroughness
• Resistance to stress
• Working experience in the area of customer service is an advantage

• Environment of growing international company
• Friendly working environment with a flat organizational structure
• Space for new ideas in solving customer requirements
• Teambuildings and other corporate events
• Work in dynamic and talented team
• Support of your development