Player Support Specialist for Riot Games Account with German and English

• Help out our players with any issues they might have via tickets & chat only
• Provide the best player experience by showing case by case player-oriented attitude
• Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
• Collaborate with a passionate team of gamers in order to give our support experience a player-to-player feel

Sounds good, right?

• Fluency in German and a good command of English
• Player empathy and understanding of a player’s perspective when tackling their issue are required
• Understanding of Player Support
• Gaming experience – if you have played games and you can relate to a player’s concept, community, and mindset it will be considered an advantage
• Desire to help the players as best as possible and to contribute to the team’s success

• Fully paid training  
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Relocation package for candidates outside Bulgaria

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!