Ogłoszenie numer: 431531, from 2014-04-29
SC CONTACTCENTER RO SRL
Contact Center Ro has been successfully operating on the market since March, 2003 .Our mission is to provide inbound and outbound services for the E.U. and the Romanian market. Contact CenterRo offers a wide range of call center services, well trained personnel, advanced technological solutions and appealing prices. In 2005 Contact Center Ro has achived a certification ISO9000. We offer consultance for all ideas and projects of a client.
Call Center Agent With Polish
Location: Rumunia
Job description
- Support and provide superior service via phone
- Delivering Services as defined in SLA.
- Escalate and record all possible issues encountered
- Become/remain informed of relevant procedure changes
- Meet commitments to customers
Requirements
- Excellent language skills in POLISH
- English, as a second language, is mandatory
- Understand the impact of attitude in handling calls professionally
- Use questioning and listening skills that support effective telephone communication
- Flexible approach and ability to remain diplomatic and tactful whilst working under pressure
We offer
- Fixed salary + bonus (based on the number of handled calls) + meal tickets
- Medical assurance
- Flexible working schedule (6/8 hours per day, Monday to Saturday, from 10 am to 8 pm)
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.