Merchant Service Advisor with Polish and English

Opis stanowiska

• Develop and maintain relationships with customers mainly over chat and email.
• Ensure clients receive the highest level of customer service at all times.
• Execute an organized, efficient and structured working process.
• Meet predetermined targets and represent the company in a professional manner.

Wymagania

• Excellent knowledge of Polish.
• Good knowledge of written English language is a must.
• Excellent computer literacy.
• Excellent interpersonal and communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Previous experience in client services will be considered a huge advantage.

Oferujemy

• An attractive remuneration + relocation package.
• Exclusive discounts & offers.
• Additional health insurance and other social benefits.
• Constant and extensive performance improvement programs.
• Great opportunities for career development.
• Excellent business environment and a friendly atmosphere.
• Open-minded management team promoting innovation, personal and professional development.
• Work with an amazing and diverse team from around the globe.
• Employee referral bonuses.
• Permanent employment; Full-time in Sofia, Bulgaria.
• Employer: Pontica Solutions Ltd.