Game Support Representative with Polish and English

   
TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Your responsibilities:

• To listen and respond to customers queries via e-mail
• To provide accurate, valid and complete information to the clients’ requests
• To identify and assess customers’ needs to achieve satisfaction

Our requirements:

• To be fluent in Polish
• To have a good level of English
• To enjoy communication with people and resolve cases
• To have a friendly personality
• To be a self-motivated and outgoing person

We offer:

• Stable job and career development opportunities
• Competitive salary for the local market
• Great relocation package: Airplane Tickets/Transportation from Airport/Up to one-month Free Accommodation in a hotel
• Special Discounts & Offers (Food vouchers, Multisports cards, etc.)
• Additional health insurance
• Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
• Positive international working environment (Relax zones, PlayStation and billiard corners)
• Continuous support and learning
• Employee referral bonuses
• Supportive work-life balance policies

 We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives.