TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.
YOUR ROLE:
- Communicate with customers via phone and email
- Respond to clients’ requests and provide accurate information
- Be positive, friendly and supportive
YOUR PROFILE:
- Fluent in Polish
- Very good level of English
- Friendly and outgoing personality
- Self motivation and result - orientation
- IATA certificate will be a plus
Our team members include people like YOU: enthusiastic, innovative,
passionate and energetic. Our values drive how we work at TELUS and help explain why we achieve so much in the marketplace.
WE OFFER:
- Stable job and career development opportunities
- Competitive salary for the local market
- Great relocation package: Airplane Tickets/ Transportation from Airport/
- Up to one month Free Accommodation in a hotel
- Special Discounts & Offers (Food vouchers, Multisports cards, etc.)
- Additional health insurance
- Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
- Positive international working environment (Relax zones, PlayStation and billiard corners)
- Continuous support and learning
- Employee referral Bonuses
- Supportive work-life balance policies
- Employee Relations team to help new hires integrate in the local lifestyle and culture
We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives
If this opportunity sounds appealing to you, please send your CV!
* Only candidates eligible to work in Europe will be contacted.